In this section of the website you can find information about water and sewerage supply to household consumers.
Businesses, charities and public sector organisations
In this section of the website you can find information about water and sewerage supply to business, charity and public…
Complaints
We do not generally deal with individual consumer complaints or enquiries about water companies.
Residential customers
Your water bill
Here you can find out more about your water bill as a household customer.
Customer assistance
Some customers need assistance with paying their water bills or with accessing the services of their water or sewerage company. This section tells you about...
Supply and standards
Information for about pipes, supply and standards of service from water companies.
Your water company
There are different types of regulated companies in the water and sewerage sectors
Conserving water
Water is a precious resource, and is likely to become more so in the coming years. It is something we cannot live without.
Discover Water dashboard
The Discover Water dashboard is designed to show how water companies in England and Wales are performing.