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Life at Ofwat

Our work helps to tackle some of the biggest challenges, such as climate change, that threaten the water we rely on. What we do every day has a direct impact on customers, communities and the environment. 

Here, you can find out more about life at Ofwat. Explore the work that we do, the way that we carry it out, the people you could work with and the career you could enjoy. 

And don’t forget to follow us on Twitter, LinkedIn and Instagram. 

Why come and join Ofwat?

We are forward-thinking, creative, innovative and ambitious. We constantly push the boundaries and embrace new ways of working. We actively encourage autonomy, collaboration and innovation and there’s a real adult culture fostered by trust, flexibility and respect. As a learning organisation we actively embrace new ways of working and provide the freedom to our people to work smarter achieving a work life balance.

Our people are the heart and soul of Ofwat, and our People Strategy is ambitious and well embedded. In our annual People Survey 2022, we outperformed the Civil Service (CS) People Survey benchmarks in nine out of 10 areas. Our PERMA Index score is 74%. (The PERMA Index – based around the five dimensions: positive emotion, engagement, relationships, meaning and accomplishment – measures how people are flourishing at work.)

Our score for inclusion and fair treatment is 85% which is above the CS average, and our overall engagement score is 66%. Being accountable and empowered is part of our way of working. 91% say they do interesting, engaging work, and 89% agree that they decide how they do their work.

You can read Ofwat’s Equality, diversity and inclusion (EDI) strategy here. 

Ofwat’s people work flexibly, and you will have the chance to work both at home and in the office. We know that hybrid working empowers our people to manage their own time, fostering a healthy work-life balance and boosting health and wellbeing while maintaining productivity.  Each of our teams have developed a Team Charter which agrees how they will work in a hybrid environment. Hybrid working allows our people flexibility however also requires us to consider how we can work with and support others. Everyone agrees the balance of home/office-based working with their People Leader.