Lynn Parker - Senior Director, Casework, Enforcement and Customers

Before joining Ofwat, Lynn was Head of Enforcement at Ofgem where she was a member of the leadership team. In this role she developed strategic direction for Ofgem’s enforcement function across a wide-ranging portfolio including consumer protection, vulnerability, cyber, networks and decarbonisation. Lynn led multi-disciplinary teams, investigating breaches of standard licence conditions and consumer law.

She has spent the majority of her career leading consumer protection work at various regulators, including Ofcom, the CMA and the OFT.