Appendix 2 reasons for changes final

Appendix 2 of 'Guidelines for water companies in supporting residential customers pay their bill, access help and repay debts: a consultation'

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16th June, 2021

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Appendix 2 of 'Guidelines for water companies in supporting residential customers pay their bill, access help and repay debts: a consultation' sets out the reasons for the proposed changes we want to make to our guidelines.