Customer experiences of sewer flooding: A joint report by CCW and Ofwat

Customer experiences of sewer flooding: A joint report by CCW and Ofwat

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Published

19th May, 2022

Kind

Publication

Type

Report

Detail

This report provides an overview of the findings from research with people who have experienced sewer flooding inside or outside their homes. The report sets out challenges faced by people when they experience sewer flooding and how wastewater companies can better support people in this situation.