Detail

This is the final determination of a dispute referred by Mr. Peter O'Connor (‘the Complainant’) to Ofwat, on 8 October 2015, for determination under sections 45(6A) and 30A of the Water Industry Act 1991 (‘the Act’). The dispute is between the Complainant and Southern Water Services Ltd (‘Southern Water’) and is about whether the expenses incurred by Southern Water in connecting one new water supply were reasonable.