October 2021 Update: Business retail market – Customer bad debt

October 2021 Update: Business retail market – Customer bad debt

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Published

5th October, 2021

Kind

Publication

Type

Determinations and decisions

Detail

Following publication of our July 2021 decision and consultation document on bad debt in the business retail market, this document sets out our Decision concerning the question of 'pooling' of the Retailer portion of excess bad debt costs. Our Decision sets out that we will 'pool' such excess bad debt costs across all NHH customers and correspondingly apply a uniform uplift to the REC price caps applying to NHH customers.