Ofwat's final decision to impose a financial penalty on Dŵr Cymru Cyfyngedig

Ofwat's final decision to impose a nominal penalty on Dŵr Cymru / Welsh Water (‘Welsh Water’)

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Published

28th May, 2024

Kind

Publication

Type

Determinations and decisions

Detail

This document sets out Ofwat's final decision to impose a nominal penalty on Welsh Water in light of section 19 undertakings provided by the company which includes redress valued at £39.4m. This follows our enforcement investigation into the company misreporting its leakage and PCC performance commitments. The document includes updates and revisions following the publication, on 14 March 2024, of a notice of our proposal to impose a nominal penalty on Welsh Water. These updates summarise and take account of the representations we received to that notice and minor amendments to ensure greater accuracy and clarity for readers.