Publications
If you need any of our documents in a different format, please see our accessibility statement for details.
If you need any of our documents in a different format, please see our accessibility statement for details.
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Customer spotlight data tables – England - Wave two
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CCW and Ofwat Customer Spotlight - Savanta online questionnaire - Wave two
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Customer spotlight data tables – Wales - Wave two
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Core customer information guidance
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Incident research 4 discussion guide depths
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Incident research 4 discussion guide groups
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Incidents research Blue Marble report on Yorkshire Water incident
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Final determination - Investigation into the eligibility of premises (currently supplied by Water Plus Limited and located within United Utilities' area) for the business retail market
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Investigation into the eligibility of premises (currently supplied by Water Plus Limited and located within United Utilities' area) for the business retail market
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Ofwat’s forward programme 2024/25