Case number
OFW0015690
Summary of case
We are investigating a complaint we received about work done by Wessex Water on private land.
Date opened
13 February 2015
Relevant powers
Section 181 of the Water Industry Act 1991
Relevant Ofwat guidance
N/A
Current status
We opened the case after carrying out an initial assessment. We have written to the complainant to request more information and also to get confirmation that the work on the land in question had been completed.
Process
We will consider the information provided by the complainant. Subject to that response, we will write to Wessex Water advising them that we have opened this case and requesting any information we need. We will also ask for any more information we might need from the complainant.
We will consider the information provided by Wessex Water and the complainant.
We will make a draft decision (‘draft determination’) on the case. We estimate we will do this in July 2015.
We will consult the company and complainant on our draft determination.
We will consider the views the company and complainant
We will make our final decision (‘final determination’) on the case. We estimate we will do this in August 2015.
Enquiries
If you have a query about this case, please contact: [email protected]
Media enquiries should be directed to the Ofwat Press Office: 0121 644 7642 / 7821 / 7616 / [email protected]