Strategic direction statements

The companies’ strategic direction statements were first developed as part of the 2009 price review process to provide a 25 year context for the companies’ five-year business plans.

The strategic direction statements include:

  • companies’ plans for delivering clean and safe drinking water in the long term
  • the impact these have on, among other things, the management and stewardship of assets, and innovation
  • their approaches to climate change and sustainability
  • consumers’ priorities
  • objectives of their long-term charging strategies, how they plan to achieve these and the implications for bills
  • the major risks and how companies will manage these
  • how each company expects to finance its strategy.

Companies’ statements