We are investigating a complaint about the charge Thames Water has recovered from a developer for the costs of reinforcing its network. We have been asked to decide whether these costs were necessary for Thames Water to provide a water supply to a development site for domestic use.
5 January 2015
Section 42(6) of the Water Industry Act 1991
We opened a case after carrying out an initial assessment.
If you have a query about this case, please contact: [email protected]
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