Initial assessment of plans

We set high expectations for water companies at PR19. We pushed them to go further than ever before, improving efficiency, customer service and resilience. We asked them to share financing gains with customers and to ensure that dividend and executive pay policy is aligned to delivering for customers. We asked them to look well beyond the five-year price review period to meet needs of future customers and protect and improve the natural environment.

Our initial assessment of water companies’ business plans for 2020 – 2025 shows how the best companies across England and Wales are rising to these challenges.

Our decisions at a glance

Three companies – Severn Trent Water, South West Water and United Utilities – submitted plans that set a new standard for the sector. We have given these companies the green light, so they can get started on delivering their plans for customers.

We will be pushing the remaining companies to go further to achieve the new standard set by Severn Trent Water, South West Water and United Utilities.

 

 

PR19 initial assessment of plans: Overview of company categorisation

PR19 initial assessment of plans: Summary of test area assessment

You can watch the investor conference call below:

The transcript of the call is available here.

PR19 initial assessment of plans: Anglian Water company categorisation

PR19 initial assessment of plans: Dŵr Cymru company categorisation

PR19 initial assessment of plans: Northumbrian Water company categorisation

PR19 initial assessment of plans: Hafren Dyfrdwy company categorisation

PR19 initial assessment of plans: Severn Trent Water company categorisation

PR19 initial assessment of plans: South West Water company categorisation

PR19 initial assessment of plans: Southern Water company categorisation

PR19 initial assessment of plans: Thames Water company categorisation

PR19 initial assessment of plans: United Utilities company categorisation

PR19 initial assessment of plans: Wessex Water company categorisation

PR19 initial assessment of plans: South Staffs Water company categorisation

PR19 initial assessment of plans: Yorkshire Water company categorisation

PR19 initial assessment of plans: Affinity Water company categorisation

PR19 initial assessment of plans: Bristol Water company categorisation

PR19 initial assessment of plans: Portsmouth Water company categorisation

PR19 initial assessment of plans: South East Water company categorisation

PR19 initial assessment of plans: SES Water company categorisation

Additional documents:

Template action tracker

PR19 initial assessment of plans: Glossary

Common Performance Commitment outline for the Priority Service Register