As part of the price review process, water companies have developed business plans for the services they plan to deliver for 2015-20. Companies submitted their business plans to us by 2 December 2013.
In ‘Setting price controls for 2015-20 – final methodology and expectations for companies’ business plans’ (our ‘methodology’), which we published in July 2013, we set out our expectations for the content of companies’ business plans. We explained that companies should submit a business plan narrative, together with a defined set of supporting data tables.
Companies’ business plans have been assessed by independent customer challenge groups (CCGs), who have looked in particular at whether they are in line with customers’ views and expectations. The CCGs also submitted their reports to us by 2 December 2013.
Links to companies’ public-facing business plans, and CCG reports are given below where they are available.
Company | Documents |
---|---|
Anglian | Business plan |
Customer challenge group report | |
Dŵr Cymru | Business plan summary |
Business plan | |
Customer challenge group report | |
Northumbrian | Business plan |
Customer challenge group report | |
Severn Trent | Business plan |
Customer challenge group report | |
South West | Business plan |
Customer challenge group report | |
Southern | Business plan |
Customer challenge group report | |
Customer challenge group report annexes | |
Customer challenge group report appendixes | |
Thames | Business plan |
Customer challenge group report | |
United Utilities | Business plan |
Customer challenge group report | |
Wessex | Business plan |
Customer challenge group report | |
Yorkshire | Business plan |
Customer challenge group report |
Company | Documents |
---|---|
Affinity | Business plan |
Customer challenge group report | |
Bristol | Business plan |
Customer challenge group report | |
Dee Valley | Business plan |
Customer challenge group report | |
Portsmouth | Business plan |
Customer challenge group report | |
Sembcorp Bournemouth | Business plan |
Customer challenge group report | |
South East | Business plan |
Customer challenge group report | |
South Staffs Cambridge | Business plan |
Customer challenge group report | |
Sutton & East Surrey | Business plan |
Customer challenge group report |