PR14 review

PR14 marked a new regulatory approach for the water sector. We set out a framework that encouraged companies to proactively engage with customers, and to focus on delivering the services that matter most to customers and the environment in the most efficient way.

As the PR14 period has now ended we want to review the impact it has had on the sector. This reflects our ambition to increase our focus on ex-post analysis and evaluation of our policies in order to increase our future impact. This review will, in particular, help us to improve the design of the 2024 price review (PR24) and other future price reviews.

We published ’Reflections on the price review’ shortly after PR14 final determinations which set out sector views on the PR14 process. We do not intend to duplicate those findings, but rather to focus on what can be learnt from the PR14 period itself. We would like to evaluate if the key elements of PR14:

  • achieved their original objectives;
  • resulted in any unintended effects (positive or negative);
  • are still valid for future price reviews; and
  • could be made more effective in future price reviews.

We will draw on existing publications, some of which have already informed our approach to the 2019 price review (PR19). In addition, we will consider data such as the annual performance report (APR) data submitted throughout the PR14 period.

However, we would also like to capture wider views and experiences of the PR14 period, along with any supporting evidence you may be able to provide. We are doing this through our call for input on PR14, published on 4 December 2020.

Please send your response on behalf of your organisation to [email protected] by Friday 8 January. If you have any queries or are unable to complete the questions by the date above, please contact [email protected].

We are aiming to publish our PR14 review findings in April 2021 for discussion.