Integrated plan for opening of the retail water market

he Water Act 2014 enables the creation of a new market for retail water and sewerage services to non-household customers in England. This new market will work effectively with the existing market in Scotland.

The Open Water programme has been brought together to help drive the implementation of these market reforms. Find out more about the Open Water programme.

The plan shown below, sets out the various key activities that need to be undertaken by Defra, Ofwat, Open Water, and water companies in order to implement the new market. The plan is a living document, that will be updated as the programme develops, and also to take onboard stakeholder feedback.

If you have any questions in relation to the plan, please contact Tom Rogers,[email protected]

Integrated retail market opening plan 4 March 2015: