Search results
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Guidance Register: Customer-focused licence condition
We want water customers in England and Wales to get high standards of customer service and support for the
Content type Page
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Complaint against Southern Water Services Limited regarding GSS payment
Content type Publication
Category Open customer dispute cases
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Complaint against Southern Water Services Limited regarding GSS payment
Case reference – OFW-045853 Summary of case We are investigating a request for determination that we have received about an
Content type News
Category Landing pages
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Advanced Water Infrastructure Networks Limited appointment
Content type Publication
Category Licence amendments
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Appeal against Severn Trent Water Limited about the rejection of a trade effluent consent
Content type Publication
Category Open customer dispute cases
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Appeal against Severn Trent Water Limited about the rejection of a trade effluent consent
Case summary We are investigating an appeal we received regarding Severn Trent Water’s refusal to grant a new trade effluent consent.
Content type News
Category Landing pages
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Yorkshire Water licence modification Condition B
Content type Publication
Category Licence amendments
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Wessex Water licence modification Condition B
Content type Publication
Category Licence amendments
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United Utilities licence modification Condition B
Content type Publication
Category Licence amendments
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Thames Water licence modification Condition B
Content type Publication
Category Licence amendments