Water today, water tomorrow
Ofwat would like to place cookies on your computer to help us make this website better. To find out more about the cookies, please see our privacy statement.
I accept cookies from this site.
Abstract image of water


Site last updated on 30 July 2015

The economic regulator of the water and sewerage sectors in England and Wales

Ofwat (The Water Services Regulation Authority) is the economic regulator of the water sector in England and Wales. Our role is to help the sector build trust and confidence with customers, the environment and wider society. Find out more about us.

Hot topics

Seeking views on dealing with future water challenges

We have set out our view on the main questions it - and the sector - needs to answer to deepen trust and confidence. We have already set out the shared vision for the sector as one where customers and wider society have trust and confidence in vital public water and wastewater services. We have now published a series of discussion papers on the specific challenges facing the sector, and areas the sector could look at to respond to these challenges – 'Towards Water 2020 – meeting the challenges for water and wastewater services in England and Wales'.

Consulting on a price for Tata Steel's water supply from Dwr Cymru 

We have published our draft determination on the dispute between Tata Steel and Dwr Cymru over the terms and conditions for the supply of non-potable water to Tata’s site in Llanwern, Wales under the Water Industry Act 1991. The draft determination sets out a price that is based on Dwr Cymru’s costs to supply the Llanwern site. It also makes a provisional determination on several non-price terms of the agreement.

TapReferral of Bristol’s final determination, and South West's acquisition of Bournemouth to CMA

In December we set limits on the prices companies can charge between 2015 and 2020. Our decision meant that average bills in England and Wales are due to fall by around five per cent in real terms by 2020, while at the same time seeing improved levels of service. All but one company accepted our final determination. Bristol Water asked for its final determination to be referred to the Competition and Markets Authority (CMA) for review. We have now done this. The process is now taken forward by the CMA who will open Bristol’s final determination. Updates on the case, including our opening statement, are available from the CMA.

In April 2015 Pennon Group plc, the parent company of South West Water, acquired Bournemouth Water. As the turnover of both water companies is above £10 million this merger was automatically referred for investigation by the Competitions and Markets Authority (CMA). The CMA must decide if the merger will prejudice our ability to make comparisons between water companies and if so, what action must be taken to remedy, mitigate or prevent the prejudice or any adverse effect. Updates on the case, including our submission, are available from the CMA.

Page options

  • Return to top
  • Text only