Residential

We are the economic regulator for water and sewerage services in England and Wales.

Businesses

In this section of the website you can find information for businesses, charities and public sector organisations.

Developers

Developers may be able to make choices about how water is provided to their developments.

Investors

In this section you can find information for investors in water companies.

Water 2020

Developing our approach to price controls and better use of markets in the future

Choosing your supplier

Some non-household customers can choose who supplies them with water and wastewater services.

Improving regulation

Improving the way we regulate the water sector in England and Wales.

Company obligations

The requirements that we expect the companies we regulate to comply with.

Price review

One of the ways we regulate is to set the price, investment and service package that customers receive.