We set out our plans to meet our strategy in our five-year business plan and our annual forward programme.
Our strategic priorities 2017-18
Trust and confidence in water and wastewater services can only be achieved by the sector, working with its stakeholders. As the economic regulator of the water sector in England and Wales, our role is to help it build trust and confidence with customers, the environment and wider society. We explain more about what this means in our vision for Ofwat.
For 2017-18, we have identified a number of areas where we can make the biggest impact for customers . We set these out below.