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Open for business: Reviewing the first year of the business retail water market

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State of the market 2018-19: Review of the second year of the business retail water market

Interactive statistics - year two of the business retail market (2018-19)

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Getting a new appointment

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Connections market

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New connections

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Bioresources market

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Review of incumbent company support for effective markets

Background: Review of incumbent company support for effective markets
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Residential retail market

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Service incentive mechanism

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Service and delivery 2018-19
Service and delivery 2017-18
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Monitoring financial resilience

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Historic performance

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Companies' performance 2014-15

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Companies' performance 2013-14

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Board leadership transparency and governance 2013-14

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Companies' performance 2012-13

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Performance commentary 2011-12

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Water Industry Act 1991 cases

s17e closed cases
s105 closed cases
s45 closed cases
s94 closed cases
s122 closed cases
s181 closed cases
s99 closed cases
s30A closed cases
s51c closed cases
s56 closed cases
s126 closed cases
s51a closed cases
s51b closed cases
s42 closed cases

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2019 price review
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2019 price review

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Draft determinations

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Framework and methodology

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2024 price review

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2016 non-household retail price review

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2014 price review

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Sustainable drainage
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Water resource planning

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Debt management and other retail costs: research and recommendations
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Innovation in the water sector

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RAPID Forward Programme

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Home > About us > Our plans

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Our plans

We set out our plans to meet our strategy in our interim business plan for 2019-20 and our annual forward programme.

© Dan Lavric

Interim business plan 2019-20
Annual forward programme

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