Latest updates

Investigation
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Update 22 November 2022 - Ofwat opened an enforcement case against a further water in November 2021 and we have published an update letter to water customers outlining our actions so far.

consumer advice
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If you are worried about your water bill you can read about four steps you can take in this short article.

Leakage
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We have seen leakage reductions in recent years after Ofwat intervened and set water companies stretching targets, but more needs to be done.

This article explores some of the key questions around leakage.

Ofwat's latest documents

Publications

Publication Date:21 November 2022 - Publication
Publication Date:21 November 2022 - Publication
Publication Date:17 November 2022 - Publication
Enquiries

Looking for help

Do you need advice about your water or wastewater services? Find out what we can help with and who to contact for other queries or complaints.