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Do you need advice about your water or wastewater services? Find out what we can help with and who to contact for other queries or complaints.
Potential bonuses were blocked by Ofwat’s new rule on water bosses’ performance related pay in the last financial year as firms chose to comply.
Ofwat has published the final Water Company Performance Report (WCPR) for the 2020-25 period, which assesses the performance of water companies in the last financial year.
The UK government has set out a new direction for the water sector with the formation of a new regulator in England. This marks an opportunity to reset the sector, so it delivers better outcomes for customers and the environment.


Do you need advice about your water or wastewater services? Find out what we can help with and who to contact for other queries or complaints.