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Featured Updates

Performance
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Ofwat has announced water companies are to return £114m to customers for under-performance.

Investigation
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Ofwat has opened an enforcement case into South East Water to investigate whether it has failed to develop and maintain an efficient water supply system.

Customers
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We have new powers to act against any water company that provides poor customer service in breach of a new licence condition

Enquiries

Looking for help

Do you need advice about your water or wastewater services? Find out what we can help with and who to contact for other queries or complaints.