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We are the economic regulator for water and sewerage services in England and Wales.


In this section of the website you can find information for businesses, charities and public sector organisations.


Developers may be able to make choices about how water is provided to their developments.


In this section you can find information for investors in water companies.

Water 2020

Developing our approach to price controls and better use of markets in the future.

Choosing your supplier

Eligible non-household customers can choose who supplies them with water and wastewater services.

Improving regulation

Improving the way we regulate the water sector in England and Wales.

Company obligations

The requirements that we expect the companies we regulate to comply with.


One of the ways we regulate is to set the price, investment and service package that customers receive.