Latest on covid-19 and the water industry.
We've shared the results of customer satisfaction and experience for water & wastewater companies in England & Wales over the last year, & our draft decisions on the payments to be made for companies’ performance against key delivery commitments
We've published our first discussion paper about open data in the water industry. H2Open – Open data in the water industry: a case for change discussion paper, sets out the case for how open data can enable water companies to create value for water customers, communities and the environment.
Our price review enables water companies to find new and better ways of delivering their services, so that customers get more of what really matters to them.
Do you need advice about your water or wastewater services? Find out what we can help with and who to contact for other queries or complaints.
