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Improving life through water

Latest updates

News
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Covid-19 update

Latest on covid-19 and the water industry.

News
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Investigation

Ofwat and the Environment Agency launch a major investigation into sewage treatment works.

Publication
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2020-21 reports

We've published our 2020-21 service delivery and monitoring financial resilience reports.

Ofwat's latest documents

Publications

Beesley Lecture by Aileen Armstrong, Senior Director, Company Performance and Price Reviews: From the pandemic and net zero to PR24 – the current outlook from Ofwat
Publication Date:2 December 2021 - Publication
Service and delivery report 2020-21 – data
Publication Date:30 November 2021 - Publication
Monitoring financial resilience report 2020-21
Publication Date:30 November 2021 - Publication
View all publications

Consultations

PR24 and beyond: Performance commitments for future price reviews
Consultation Date:23 November 2021 - Consultation - Open consultation
PR24 and beyond: Long-term delivery strategies and common reference scenarios
Consultation Date:17 November 2021 - Consultation - Open consultation
Draft determination of Thames Water’s in-period outcome delivery incentives for 2020-21
Consultation Date:11 November 2021 - Consultation - Closed consultation
View all consulations

Price Review 2019

Our price review enables water companies to find new and better ways of delivering their services, so that customers get more of what really matters to them.

 

 

Enquiries

Looking for help

Do you need advice about your water or wastewater services? Find out what we can help with and who to contact for other queries or complaints.

Enquiries