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Improving life through water

Latest updates

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Latest on covid-19 and the water industry.

Green recovery draft decisions web

We've published our final decisions following consultation.

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We’ve started a conversation with the water sector and beyond to listen, care and share. Read our report for what we've found.

Price Review 2019

Our price review enables water companies to find new and better ways of delivering their services, so that customers get more of what really matters to them.




Looking for help

Do you need advice about your water or wastewater services? Find out what we can help with and who to contact for other queries or complaints.