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Featured Updates


Following an investigation by Ofwat, Welsh Water will have to pay £40m to benefit its customers.



Anouncement web

Following the announcement from Thames Water on 28 March, read our response in full.

Photo of construction vehicles on a building site.

Our Major Projects team is expanding and we have a number of exciting opportunities. Join us and have the chance to create a legacy and a lasting impact for customers across England and Wales for generations to come.

Ofwat's latest documents


Looking for help

Do you need advice about your water or wastewater services? Find out what we can help with and who to contact for other queries or complaints.