Latest updates

News
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Latest on covid-19 and the water industry

Customers
Complaints report Source

CCW and Ofwat joint report on household complaints practices

Innovation
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Nesta Challenges, supported by Arup and isle utilities, will be helping us run our £200 million innovation competitions starting in 2021

Ofwat's latest documents

Publications

Publication Date:30 November 2020 - Publication
Publication Date:30 November 2020 - Publication
Publication Date:30 November 2020 - Publication

Price Review 2019

Our price review enables water companies to find new and better ways of delivering their services, so that customers get more of what really matters to them.

 

 

Enquiries

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Do you need advice about your water or wastewater services? Find out what we can help with and who to contact for other queries or complaints.