Complaint against Southern Water Services Limited regarding GSS payment


Case reference – OFW-045853

Summary of case

We are investigating a request for determination that we have received about an unpaid GSS payment.

Date opened

16 April 2024

Relevant powers

The Water Supply and Sewerage Services (Customer Service Standards) Regulations 2008 (as amended 2017).

Current status

We have opened the case after carrying out a preliminary assessment and we will be contacting both parties for any further information required.


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