Language on government websites should be easy to understand. We have written this website in plain English to make sure users can find and understand the information they want.

We are also committed to making sure that information on our website is accessible, regardless of any impairment that you may have.


Downloading PDFs

Files in this format will have “PDF” next to them. To view and print PDF files, you must have Adobe® Acrobat® Reader installed.
To download this product for free, please use this link: Adobe Acrobat Reader.

Downloading other files

Some files may be in zip, xls or doc file formats. They will have the relevant symbol next to them. If you have difficulty opening a document, right click on it and select ‘Save Target As…’ to save it to your computer.

Downloading zip files

The ZIP file format is a data compression and archive format. A ZIP file contains one or more files that have usually been compressed to reduce file size. To open, view and extract from zip files you must have a zip utility. Some operating systems come with a zip program already installed. If your do not have one you can download one of the following freely available programs:

Downloading doc and xls files

The doc and xls file formats are proprietary formats owned by Microsoft. Open Office is an open source program and Google Docs is a web service that will allow you to open and edit doc or xls files