More information about the markets that we regulate.

Business retail market

The largest competitive water retail market in the world is open for business, bringing the biggest change to the water sector since privatisation.

New Appointments and Variations (NAVs)

The NAV markets involves one company replacing another as the appointee for a specific geographic area.

Connections market

This market includes all new connections to the water and/or sewerage network for both household and non-household purposes.

Bioresources market

Changing how the sector transports, treats, recycles and disposes of wastewater sludge.

Future markets

We have investigated the possibility of a residential retail market. Read our latest findings here.