We regulate the water sector in England and Wales
This section of the website sets out how we will work with others for the benefit of customers of water and wastewater services and wider society in England and Wales both now and in the future.
In this section you can find information for and about the water companies we regulate.
In this section of the website you can find information about water and sewerage supply to household consumers.
In this section of the website you can find information about water and sewerage supply to businesses, charities and public sector organisations.
In this section you can find information for investors in water companies.
Home > Regulated companies > Markets
More information about the markets that we regulate.
The largest competitive water retail market in the world is open for business, bringing the biggest change to the water sector since privatisation.
The NAV markets involves one company replacing another as the appointee for a specific geographic area.
This market includes all new connections to the water and/or sewerage network for both household and non-household purposes.
Changing how the sector transports, treats, recycles and disposes of wastewater sludge.
We have investigated the possibility of a residential retail market. Read our latest findings here.