Interim supply arrangements: policy conclusions and consultation on draft Interim Supply Code

About Consultation

The UK Government is committed to opening a retail market that will provide choice to eligible non-household customers in England and Wales from April 2017.

This document focuses on our proposals for the introduction of arrangements to address the situation where, in certain circumstances, a water or sewerage supply licensee ceases to supply its customers in the new market, for example as a result of insolvency. These are referred to as the “interim supply arrangements”. These arrangements will ensure continuity of affected customers’ retail services and appropriate protections for customers and other market participants in such an event.