Complaint against Affinity Water Limited regarding eligibility of non-household retail market for water services


Case reference – OFW-044452

Summary of case

We have opened a case in order to determine a dispute regarding the eligibility of a premises for the business retail market.

Date opened

26 March 2023

Relevant powers

S.17E of the Water Industry Act 1991

Current Status

We opened the case after carrying out a preliminary assessment and we will be contacting both parties for any further information required.


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