About Consultation
Ofwat’s Charging Rules for New Connection Services (English Undertakers) (new connection rules) came into effect in April 2018 to address issues around transparency, cost reflectivity, inconsistencies with charging between water companies and potential cross-subsidies.
The new connection rules are high-level guiding principles that water companies must comply with when preparing and publishing their charging arrangements.
A disadvantage of the new connection rules in their current format is the consequential inconsistencies across companies’ charging arrangements.
We are seeking views by 16 September 2020 on the nature and cause of the inconsistencies in charging arrangements, our proposed way forward, and how best to avoid unintended consequences, such as inhibiting innovation in charging. We are consulting for a relatively long period, to avoid distracting companies from their critical work in serving customers.
Where to send submissions
We welcome your views on our consultation and your response to the questions we have set out below, by 16 September 2020.
In submitting your response, please identify which question number(s) your comments are in response to and please clearly list any additional comments separately.
Please email your response to [email protected].
Due to the Covid-19 pandemic, we are currently unable to accept responses by post.