Modifications to the Wholesale Retail Code and the Customer Protection Code of Practice – a consultation

Modifications to the Wholesale Retail Code and the Customer Protection Code of Practice – a consultation

Published date: November 14, 2018
Closing date: Wednesday December 5th, 2018 11:19am

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About Consultation

This document sets out, for consultation, changes we are proposing to make to the Wholesale Retail Code (“WRC”) and the CPCoP (“CPCoP”).

We are proposing changes to these codes to rectify an inconsistency between the Market Terms and Business Terms of the WRC, which in turn will require an amendment to the CPCoP. These changes primarily concern billing and invoicing following the issuing of a Final Settlement Report by the Market Operator. The proposed changes will not impact billing or invoicing arrangements prior to market opening in April 2017.

We welcome your thoughts on this consultation by 5 December 2018. Sections 2.1 and 2.2 set out the specific questions for which we would welcome responses.

Please submit email responses to codechange@ofwat.gsi.gov.uk, with the subject “WRC and CPCoP consultation” or post them to: WRC and CPCoP consultation, Ofwat, Centre City Tower, 7 Hill Street, Birmingham B5 4UA.