This call for information seeks views from stakeholders about the current arrangements for protecting customer money held by retailers in the business retail market. In particular, we are seeking stakeholders’ views on whether it would be appropriate to consider introducing measures to better protect customers. Such measures might range from periodically providing information to customers to make them aware that such credit is normally held on an unsecured basis through to considering the merits of some form of scheme to protect customer balances in the case of a retailer becoming insolvent and exiting the market.
Where to send submissions
We would welcome any comments on this document. Please email them to [email protected] with the subject ‘Customer credit CFI’. We are currently unable to receive responses by post.
The closing date for this call for information is 5pm Friday 30 April 2021.