Investigation into whether premises are non-household premises and therefore eligible to be supplied by South West Water Business

Case summary

We have opened a case in order to determine a dispute regarding the eligibility of a premise.

Date opened

15 May 2019

Relevant powers

Section 17E of the Water Industry Act 1991

Status

Open

Relevant Ofwat guidance

Eligibility guidance on whether non-household customers in England and Wales are eligible to switch their retailer

Supplementary guidance on whether non-household customers in England and Wales are eligible to switch their retailer

Enquiries

If you have a query about this case, please contact: casemanagementoffice@ofwat.gov.uk

Media enquiries should be directed to the Ofwat Press Office: 0121 644 7642 / 7821 / 7616 / pressofficeteam@ofwat.gov.uk