Detail
CCW, the statutory consumer organisation which represents the interests of water and sewerage consumers in England and Wales, and Ofwat, the economic regulator of the water and wastewater sectors in England and Wales, jointly commissioned Savanta to undertake this research to develop insights on consumers' knowledge, actions and behaviour to inform communications and policy work. This is data that includes booster sample of 328 interviews with ethnic minority respondents in England and Wales, plus ethnic minority respondents in the main online survey. Fieldwork conducted 23 November-14 December 2021.