Detail
This document sets out our responses and conclusions on final guidance for all water companies in supporting household customers in England and Wales and non-household customers in Wales who need extra help accessing water and wastewater services. This follows our consultation on draft guidance earlier this year: https://www.ofwat.gov.uk/consultation/service-for-all-ofwats-draft-vulnerability-guidance-for-water-companies-supporting-customers-who-need-extra-help/