Investigation into whether premises are non-household premises and therefore eligible to be supplied by Water Plus Limited

Case number

OFW0021868

Case summary

We have opened a case in order to determine a dispute regarding the eligibility of a premise.

Date opened

23 September 2019

Status

Open

Relevant powers

Section 17E of the Water Industry Act 1991

Process

We opened this case after carrying out a preliminary assessment. As part of the investigation, we will consider information provided by the parties and make a draft decision. Once we have received representations from the parties on the draft decision we will issue a final decision.

Relevant Ofwat guidance

Eligibility Guidance on whether non-household customers in England and Wales are eligible to switch their retailer

Supplementary guidance on whether non-household customers in England and Wales are eligible to switch their retailer

Enquiries

If you have a query about this case, please contact casemanagementoffice@ofwat.gov.uk

If you have a media enquiry please contact the Ofwat Press Office: 0121 644 7642 / 7821 / 7616 / pressofficeteam@ofwat.gov.uk