In order to grant a new appointee, a site must meet one of the following criteria:
- The unserved criterion: The area does not contain any premises that receive services from an appointed water or sewerage company
- The consent criterion: The existing appointed company agrees to transfer the site or premises to another company.
- The large user criterion: the customer(s) uses (or is likely to use) at its premises at least 50 megalitres of water a year (if the area of the relevant appointee concerned is wholly or mainly in England) or 250 megalitres of water a year (if the area of the relevant appointed company concerned is wholly or mainly in England in Wales) and wants to change their supplier in respect of those premises.
For further information, please see New appointments and variations – a statement of our policy’ in our table of relevant NAV publications.