One of the ways we deliver our duties is to set the price, investment and service package that customers receive. This includes controlling the prices the companies can charge their customers. The decisions we have made will affect bills for 2015-20. They will make companies more efficient and customer-focused, and ensure more sustainable water use.
|Our approach to setting price controls for 2015-20 and our financial model.|
|Our assessment of companies’ business plans.|
|Our draft determinations of companies’ price control packages.|
|Our final determinations of companies’ price control packages.|
|How we have increased the say that customers have over the prices and services they receive.|
To find out more about the 2014 price review contact us.